Wescot supports all customers being entitled to independent debt advice

Many different types of organisation turn to Wescot Credit Services for debt collections solutions. The company has been in business for approximately 40 years. Over that time, Wescot has carried out work on behalf of an impressive client base. These clients come from various business sectors including banking, personal finance, retail, telecoms, utilities – and even local government. Information about the various services offered by Wescot Credit Services can be found on the company website www.wescot.co.uk . Key areas of operations include debt recovery, outsource services, debt purchase and locate services.

wescotAs Wescot fully appreciates, these are challenging times for any business directly or indirectly involved in the consumer credit niche. In some ways this is linked to the dented reputation experienced by the banks in the aftermath of the credit crunch. There has been a knock-on effect for the entire financial sector. Certain niches within the consumer credit industry have been subjected to particular scrutiny. These include the payday loans providers and credit-based retail stores. Many businesses will be extremely wary about the collections agencies they work with. In particular, they will want to avoid being tarred with the same brush as some of the more unscrupulous elements within the industry.

Fortunately, Wescot Credit Services offers a safe pair of hands so far as procedures and compliance are concerned. Wescot pays great attention to staff training. Primarily, this is to ensure that all of its representatives adhere fully with all relevant regulations. This includes compliance with the current OFT Debt Collection Guidance.

Wescot Credit Services also believes that customers should be entitled to independent debt advice. The ethical stance of the company in this regard is evident on the Wescot website www.wescot.co.uk. Wescot Credit Services actively encourages its customers to seek assistance. What’s more, the company provides the contact telephone numbers and website addresses for three of the UK’s leading debt charities on its website. These are StepChange Debt Charity, National Debtline and Citizens Advice Bureau.

Wescot Credit Services believes that debt advice provision should be a priority for government. Wescot was one of this year’s sponsors of the Money Advice Scotland annual conference. This umbrella group acts as a voice for the various independent bodies that provide impartial debt advice to the people of Scotland. Wescot is also a supporter of Christians Against Poverty and StepChange Debt Charity.