Wescot / Treating Customers Fairly

As one of the largest debt collecting agencies in the UK, Wescot Credit Services takes its responsibility as a market leader extremely seriously. As an ethical company Wescot focuses on compliance at the centre of everything it does, not only surpassing everyone else in the filed in terms of levels of compliance, but also helping to shape certain government regulations. Treating Customers Fairly is also at the heart of the Wescot values, with the 650-strong team striving to always exceed client expectations and to deliver solutions which maximise profitability. Professionalism and quality are ever watchwords at Wescot, a quality assured company accredited to the BSi 9001:2000 quality standard, active member of the Credit Services Association and keen supporter of the free Money Advice Agency Network.

WescotAs an employer, Wescot recognise that people are their most valuable asset. Wescot believe in treating their employees as fairly as they treat their customers and aim to make each role in the company one which provides job satisfaction and enjoyment for the mutual benefit of Wescot as a whole and the individual employee. Wescot is committed to the learning and development of all employees and each has equal access to training sessions and independent learning opportunities both within the company and externally.

As a prime services provider in the credit industry, Wescot maintain the highest quality levels of service at all times, seeking not to meet but to exceed client expectations and provide a service which is tailored to individual specific needs, which are identified through close working relationships. The general public has lost a lot of faith in the financial services industry over the past few years. Wescot are committed to rebuilding relationships based on trust in order to instil a new faith in the credit services sector, by maintaining high quality products and services which meet client needs and deliver effective solutions for both companies and individuals. Wescot endeavour to protect investment and brand for each client through a fully tailored service package, which goes above and beyond each and every time.

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