Wescot Credit Services | New Letters Management for Debt Collection Efficiency

Adare Limited is a company who provide expert data management and communications solutions to benefit any kind of business. Using the systems devised by Adare can actively contribute to reducing the costs of using traditional mail, in particular for those companies that regularly handle large volumes of post. Adhering to the Data Protection Act (1998) with the utmost diligence, Adare specialise in transactional mail, security print and direct mail solutions. The company owns an in-house production unit, cutting out any middle men in the process and thus reducing costs to their clients, as well as speeding up any mail processes.

WescotIn addition to their mail systems, Adare also offer a letters management program, called SmartEdit. SmartEdit works by allowing customers to review and edit existing documents quickly, a vital development as this again speeds up the process of getting the mail out to the recipient. SmartEdit is particularly useful to companies that regularly send out large volumes of letters that contain the same basic information, but require subtle changes to the address, recipient’s name etc. to make the mail seem more personal. By allowing the customer’s employees to quickly change stock letter formats, SmartEdit can dramatically improve the efficiency of a mail campaign.

One of the more recent customers of Adare Limited is Wescot Credit Services, one of the UK’s largest debt recovery agencies who annually process around 5 million clients. With an operation so large, it is important for the debt recovery company to process each client as quickly as possible and so they have taken to using Adare’s Letters Management System, because of how easy it is to change the specific details on a stock letter. Wescot can use the SmartEdit program to change details such as names, amount owed and due date quickly, increasing the efficiency of each debt recovery campaign and this translates to a lower cost and better customer service satisfaction for their clients.

Adare Limited are committed to reducing the costs to each of their clients when they embark upon a large mailing campaign and through useful systems such as SmartEdit, they are able to do this, giving them an edge on the competition. SmartEdit has helped not just Wescot Credit Services, but many other clients speed up the time it takes to send out their correspondence.

 

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