Wescot | Debt Recovery Improved by New Letters Management

While there is a large portion of business correspondence now conducted through emails, there is still a necessity for businesses to send out large volumes of traditional post, often Wescothe only option is to send letters out. There is a company that can assist in what can be such a time consuming and expensive exercise, Adare Limited specialise in cost effective large volume mail solutions. Adare place special emphasis on transactional mail, security print and direct mail operations and adhere consistently with the laws of the Data Protection Act, ensuring both their clients and recipients of the mail are protected. With an on-site production facility, Adare are also able to offer cheaper alternatives than their peers and a much faster mail service.

In keeping with Adare’s philosophy of speeding up large volume mail processes, they have also developed a software programme called SmartEdit. This enables clients to alter many letters far quicker than a traditional word processing suite, particularly when the letter contains stock information but there are minor alterations required such as address and name of recipient. By using SmartEdit, clients can quickly process large amounts of mail without having to go through each document individually and manually change the minor details. What this translates to in terms of Adare’s clients is primarily a much faster mailing system and a reduced cost for the business.

Wescot is a debt recovery company employing 650 people, with offices in the main HQ of Glasgow, Saltcoats and Hull. They regularly process 5 million accounts each year and as is the nature of their business, emails are often ignored. Therefore, Wescot need a fast and cost effective method that will deliver as many physical letters as possible, to this end the debt recovery agency turned to Adare Limited to service their mail. They also implement Adare’s SmartEdit system, because the letters they send out are often the same, apart from a change in name and the amount that they need to pay back to the client. Without Adare’s mail management and software, Wescot would take a lot longer to process each account and ultimately, not be as profitable as they are.

Adare Limited are a customer focused company that are committed to reducing the costs of large volume mail operations and speeding up the process of delivering hundreds of letters at once.

Wescot Credit Services | New Letters Management for Debt Collection Efficiency

Adare Limited is a company who provide expert data management and communications solutions to benefit any kind of business. Using the systems devised by Adare can actively contribute to reducing the costs of using traditional mail, in particular for those companies that regularly handle large volumes of post. Adhering to the Data Protection Act (1998) with the utmost diligence, Adare specialise in transactional mail, security print and direct mail solutions. The company owns an in-house production unit, cutting out any middle men in the process and thus reducing costs to their clients, as well as speeding up any mail processes.

WescotIn addition to their mail systems, Adare also offer a letters management program, called SmartEdit. SmartEdit works by allowing customers to review and edit existing documents quickly, a vital development as this again speeds up the process of getting the mail out to the recipient. SmartEdit is particularly useful to companies that regularly send out large volumes of letters that contain the same basic information, but require subtle changes to the address, recipient’s name etc. to make the mail seem more personal. By allowing the customer’s employees to quickly change stock letter formats, SmartEdit can dramatically improve the efficiency of a mail campaign.

One of the more recent customers of Adare Limited is Wescot Credit Services, one of the UK’s largest debt recovery agencies who annually process around 5 million clients. With an operation so large, it is important for the debt recovery company to process each client as quickly as possible and so they have taken to using Adare’s Letters Management System, because of how easy it is to change the specific details on a stock letter. Wescot can use the SmartEdit program to change details such as names, amount owed and due date quickly, increasing the efficiency of each debt recovery campaign and this translates to a lower cost and better customer service satisfaction for their clients.

Adare Limited are committed to reducing the costs to each of their clients when they embark upon a large mailing campaign and through useful systems such as SmartEdit, they are able to do this, giving them an edge on the competition. SmartEdit has helped not just Wescot Credit Services, but many other clients speed up the time it takes to send out their correspondence.