Wescot | CCR Magazine Announces New Sponsor for One Day Event

Credits Collections and Risk (CCR) magazine is the UK’s leading publication for the credit industry. Covering many topics from bankruptcy, debt recovery and the management of individual debt, CCR is full of important information for businesses in the industry, as well as customers themselves. Published monthly, CCR consistently reports on the most relevant news to appear in the credit industry, and with the many changes that are facing the financial sector during the recession and moving forward, the magazine is a significant information outlet. As well as publishing the most read credit magazine, CCR also host their popular one day event, the CCR-Interactive. This conference brings together many leaders in the credit industry, as well as inviting individuals who wish to learn a little more about the business. And even as large as CCR-Interactive requires a great deal of organisation as well as funding and in 2013, CCR announced Wescot to be their new sponsor in the future.

Because CCR-Interactive has grown in popularity and attendance from year to year, company spokesman and magazine editor, Stephen Kiely has said that they are delighted to have Wescot as their new sponsor. The company, which is one of the biggest debt recovery agencies in the UK is set to attract even more big name businesses to the one day event and drive up its exposure.

CCR-Interactive is a significant date in the credit industry calendar as it brings together many businesses that otherwise would rarely come into contact with one another.wescot Not only this, but it provides a forum for individuals struggling with debt to voice their opinion, or just to seek advice on the best way to manage their debts. Over the course of the day there are plenty of opportunities to network and the event culminates in a large dinner in the evening, and the awards ceremony.

Sponsors of CCR-Interactive are also responsible for funding the dinner and awards, giving Wescot the best platform to promote their company, as well as showcase what they can do for their clients. The CCR awards are some of the most prestigious awards available to businesses in the credit industry and as such, the awards ceremony is perennially popular with attendees.

Wescot | CCR’s Latest Big Name Sponsor

CCR, or Credits Collections and Risk magazine is the UK’s most read publication regarding the credit industry. Since 2008 and the dawn of the recession, credit and debt have been hotly debated subjects throughout the media. CCR has regularly reported every month on the changes made to the industry as it goes through an extended period of upheaval. The magazine presents information to not just the credit industry but to customers as well, acknowledging any queries that they might have with regards to debt and how to manage it. Each year, CCR also presents a one day conference, entitled CCR-Interactive and many large names in credit make an appearance to network and expand their client base.

With the success of the CCR-Interactive event growing each year, then it has been important for CCR to secure funding from outside sources. They recently announced a new sponsor of the event to be Wescot, the largest debt recovery company in Britain. Based in Glasgow, Hull and Saltcoats the debt management agency employs over 650 people who annually process 5 million different accounts. It is hoped by the organisers of CCR-Interactive that the company’s involvement will provide them with two things, firstly the means to host such an important event, but also the prestige of Wescot will no doubt attract even more people to attend CCR-Interactive.

At the event, attendees can expect amongst other things a brilliant opportunity to socialise and network. The CCR-Interactive attracts many different businesses and some of which would not ordinarily correspond in such a neutral and positive environment. Indwescotividuals, not affiliated with a company will enjoy being able to approach many different businesses in one go, getting a frank view of what each company could offer them.

To end the day, CCR and their sponsor will host a dinner and awards ceremony. The CCR awards are some of the highest accolades that any company in the credit industry can hope to achieve and they are attended by hundreds of people. This is the perfect place for a customer driven company like Wescot to showcase their capabilities as a sponsor and highlight the company’s strengths in general.

For Wescot, appropriate data handling goes hand in hand with a customer-focused approach

Full details of the services provided by Wescot can be found on the company website www.wescot.co.uk . The business was formed in Scotland in the late 1970s. Over the last 40 years, Wescot has grown into a market leader within the consumer credit niche. The success of the company is demonstrated by the fact that Wescot employs over 650 people. These employees are spread over three offices in Glasgow, Saltcoats and Hull.

wescotAnother indicator of the success of Wescot and the solid reputation the company enjoys can be found in the fact that this year it was involved in a sponsorship capacity in two of the most prestigious annual events in the credit industry calendar. Wescot was the main sponsor of the 2013 CCR Interactive event and the Credit Excellence Awards. The purpose of this annual event is to spread the latest best practice principles across the industry. It is also a very useful forum for debate concerning the challenges faced by the credit industry now and in the near future.

Wescot was also a sponsor of the Money Advice Scotland conference held in Glasgow in June of this year. Money Advice Scotland is the umbrella organisation for a number of bodies that seek to provide impartial, independent and confidential debt advice within Scotland. The involvement of Wescot demonstrates the company’s commitment to treating customers fairly. Wescot recognises that the provision of expert, independent debt advice is extremely useful in helping its customers to make informed decisions about their finances. In turn, this helps Wescot reach outcomes that are fair and realistic.

Wescot realises the importance of technology in enabling it to deal effectively and ethically with its customers. It seeks to ensure that its databases are as accurate as possible. On one hand, the fact that its advisors have completely up to date information at their fingertips means that Wescot can reach outcomes with its customers efficiently and with the minimum of fuss and delay. Accurate information also means that the actual agreements reached are fair. Wescot negotiators are able to take into account the difficulties the individual may be facing – with reference to accurate information contained in the individual customer’s profile. The Wescot website is also a useful tool for customers seeking to make a payment. The website also includes easy-to-understand information explaining how Wescot operates.

Wescot appreciates the value of technology for a customer-focused outlook

Wescot has made a name for itself as a major player in the consumer credit sector. It has particular expertise in the areas of debt recovery, early stage debt recovery, customer tracing and debt purchase. The company is over 30 years old. From small beginnings in Scotland, Wescot has expanded to such an extent that the company now employs 650 people across three offices. Wescot has a client base made up of organisations from a number of different sectors. These include telecoms, banking, utilities, retail and local government.

wescotThis year, Wescot was the principal sponsor of the CCR Interactive conference and Credit Excellence Awards. This conference is the flagship annual event for the credit industry. Wescot was also one of the sponsors for 2013 Money Advice Scotland conference. This particular organisation is an umbrella group for the many companies and independent bodies that provide impartial and confidential debt advice across Scotland. The involvement of Wescot in the form of sponsorship demonstrates the commitment of the company to ensuring that individual customers receive useful advice and reach appropriate outcomes when reaching agreement over repayments.

At each of these conferences, the emphasis this year was on the changes and challenges the consumer credit industry will face in the near future. Wescot is well aware of these challenges and how they may affect its clients. Wescot has put considerable resources into ensuring that its business model is designed to meet the needs of clients. Equally as important, Wescot aims to ensure that its business practices are geared towards treating customers fairly.

An important part of the Wescot strategy for delivering the best possible service is the use of technology. This is especially the case in the field of data management. Wescot chose Experian, the worldwide information services company, to provide and manage its data. The aim of Wescot is to ensure that the data it has on each of the customers it deals with is as accurate as possible. For one thing, this improves efficiency. It ensures that Wescot employees are able to instantly access the very latest information about individual customers, so less time is wasted. It also ensures that outcomes can be reached based upon customer profiles and repayment histories that are as accurate as possible. This Experian contract is due to be extended shortly.

Wescot appreciates the value of technology for a customer-focused outlook

The UK-based collections agency Wescot provides a superb example to other companies when it comes to compliance and treating customers fairly. Wescot was one of the sponsors for the 2013 Money Advice Scotland conference held at the Crown Plaza Hotel in Glasgow over the summer. The aim of Money Advice Scotland is to act as an umbrella group for the many companies and independent bodies that offer free, impartial advice for the people of Scotland.

For anyone familiar with the Wescot ethos and business model, the company’s involvement in the Money Advice Scotland conference comes as no surprise. The emphasis of Wescot is very much on treating customers fairly. Wescot recognises the very important work that Money Advice Scotland does in providing impartial advice. Wescot is well aware of the fact that customers ought to be entitled to expert advice in order to help them with their repayment strategies. In turn, this assists both Wescot and its customers in reaching appropriate and fair outcomes.

The way in which Wescot operates demonstrates its customer-focused approach. The company started out in Scotland over 30 years ago. Since then, it has grown considerably. Wescot employs over 650 staff across two offices in Scotland and one in Hull. It provides services for household name companies in the telecom, utilities, banking and retail niches and also for local government. Wescot operates a round the clock service – thanks to a 24-hour virtual call centre. This means that customers have the opportunity to make contact with the company at a time that’s convenient to them – rather than being confined to standard business hours.

WescotThe Wescot website is also geared towards providing customers with all possible assistance. It includes a facility enabling customers to make a payment online. Alternatively, customers have the option of making payments by telephone. Other methods of payment include Direct Debit payments, PayPoint outlet payment or else payment by cheque. The website also provides a comprehensive questions and answers page. It sets out very clearly the options open to the customer for discussing and negotiating payment.

Wescot appreciates the importance of ensuring that its representatives are trained to act in a completely professional manner. Wescot also ensures that the data it holds on its customers is as accurate as possible. This is done in partnership with Experian, a global data management company.

Wescot are Dedicated to Customer Service by Sponsoring CCR Interactive

The team at Wescot Credit Services are hoping to learn new ways to improve their services for customers as well as promote general industry excellence by sponsoring the CCR Interactive one day event and Credit Excellence Awards.

CCR Interactive is a one day credit industry conference event that includes the Credit Excellence Awards and the Awards Dinner. As a popular event and with a highly regarded sponsor like Wescot Credit Services, the CCR Interactive event is set to host a high calibre of speakers and delegates who can lead interesting and informative debate. Paul Jenkins, Chief Officer of Wescot, has expressed the value of expert delegates discussing new approaches to industry standards. He explained how, during a period of unprecedented uncertainty and change within the credit industry, it is essential that there is strong leadership from high calibre speakers who can promote the values of ethical practice. The team and Wescot Credit Services are looking forward to learning many new ideas from the discussions raised at the CCR Interactive event.

Wescot The CCR Interactive event is good news for customers as the event will be encouraging businesses to strive towards fairer practices. The Credit Excellence Awards will be rewarding companies with the best business practices and holding them up as examples to follow. The Awards Dinner will then provide a greater opportunity for speakers to raise issues and for delegates mingle and debate ideas.

For customers, Wescot Credit Services’ sponsoring of the CCR Interactive event represents their continuing dedication to better business ethics. As debt collection can be a sensitive and complex issue in which companies need to deal carefully with all parties concerned whilst diligently collecting on all debts owed. As sponsors Wescot can encourage a positive agenda and lead the discussion in how to promote fair customer treatment.

Wescot Credit Services is one of the UK’s leading debt collection companies. Over ten years of trading Wescot have learnt the importance of treating all clients fairly in order secure a positive outcome in all debt collection situations. By constantly striving for customer fairness Wescot has become one of the largest agencies in Britain. Wescot Credit Services employ over 650 members of staff and have offices in Glasgow, Hull and Saltcoats. Over 5 million clients a year trust the reliability of the Wescot agency.